Corporate Employment
Ottawa - Junior IT Support Specialist
- Date Posted: 08-Feb-10
- Position Type: Contract
- Salary Range: TBD
- Location: Ottawa
- Contact Info: jobs-it@clvgroup.com
Job Requirements:
CLV Group is looking for a Junior IT Support Specialist for a term of 3mths.
The ideal candidate for this position will have experience using/troubleshooting a wide variety of hardware, software and be able to grasp new concepts quickly. You will be responsible for supporting local and remote end-users with problem reporting, identification, and resolution.
Essential Duties & Responsibilities: § Troubleshoot support calls relating to system problems § Setup new PC workstations, printers, phones/blackberry and other peripherals § Maintain current configurations § Diagnose/support client applications (i.e. MS Office, IE, Yardi) § Troubleshooting hardware and operating system software in a network environment § Repair and/or coordinate repair of hardware devices § Making and installing CAT5 cabling § Participate in documentation or revisions of training manuals § Maintain asset tracking § Coordinate troubleshooting techniques with IT Manager § Assumes additional responsibilities and performs special projects as needed or directed
Skills: · Knowledge of Microsoft Office applications and operating systems · Knowledge of PC in a networking environment · System software knowledge/experience (TCP/IP, Windows XP, 2000) · Experience troubleshooting/diagnostic LAN operations · Outstanding people skills and customer service skills orientation · Able to handle rapidly changing priorities, high visibility-high stress situations · Excellent interpersonal and telephone skills Education/ Experience: -A+ Certification -Two or more years experience as a hardware/software technician in a business environment