Effective Date: March 1st, 2025
At CLV Group (“we,” “us,” or “our”) we respect your privacy and are committed to protecting the personal information you provide to us. As a growing leader in the Canadian Real Estate landscape with a fully integrated proprietary platform, we interact with both customers and stakeholders through our website daily. This Privacy Policy outlines how we collect, use, disclose, and safeguard your personal information when you visit our website (www.clvgroup.com) or engage with our services, in compliance with Canadian privacy laws, including the Personal Information Protection and Electronic Documents Act (PIPEDA).
1. Information We Collect
We may collect the following types of information from you:
1.1 Personal Information
- Name
- Email address
- Phone number
- Mailing address
- Payment details (where applicable)
- Other information you voluntarily provide through forms or communication with us
1.2 Non-Personal Information
- Browser type and version
- Operating system
- IP address
- Time and date of visits
- Pages viewed and links clicked
- Referring website addresses
2. How We Use Your Information
We use the collected information for the following purposes:
- To provide and manage our services, including real estate and or project consulting related services if you are or become a client, and/or handle any requests that you may have
- To process transactions and respond to inquiries
- To conduct our recruiting and/or selection process
- To personalize user experiences
- To improve our website and services
- To comply with legal obligations
- To contact you with promotional materials and updates (with your consent)
- To carry out, monitor and analyze our business or website operations
3. Sharing Your Information
We do not sell, rent, or trade your personal information. We may share your information:
- With third-party service providers to perform functions on our behalf (e.g., payment processors, analytics providers, IT support)
- To comply with legal requirements, court orders, or regulatory obligations
- To protect our rights, property, or safety, or the rights, property, or safety of others
- With your consent
4. Cookies and Tracking Technologies
Our website uses cookies and similar technologies to enhance your browsing experience. Cookies collect information about how you use our website, enabling us to improve its functionality.
- You can manage cookie preferences through your browser settings.
- Some cookies are essential for the website to function correctly.
5. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these websites. We encourage you to review their privacy policies.
6. Security of Your Information
We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, loss, or misuse. However, no method of transmission over the internet is entirely secure. We cannot guarantee absolute security.
7. Your Rights
Under Canadian privacy laws, you have the right to:
- Access and request a copy of your personal information
- Request corrections to inaccurate or incomplete information
- Withdraw consent for certain uses of your information
- File a complaint with the Privacy Commissioner of Canada
8. Retention of Information
We retain personal information only as long as necessary to fulfill the purposes outlined in this policy and / or to comply with legal obligations.
9. Children’s Privacy
Our website is not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If you believe a child has provided us with personal information, please contact us.
10. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Changes will be effective upon posting the revised policy on our website. Please review this policy periodically for updates.
11. Contact Us
If you have questions or concerns about this Privacy Policy or our data practices, please contact us:
Privacy Officer
privacyofficer@clvgroup.com