CLV Group Residents

A list of our current available apartments is available here, where you can search by area and price range. If you would like more information or to book a viewing, please fill out the inquiry form, and we will be happy to set up a tour and answer your questions.

To apply for a unit, you will need to provide documentation including, but not limited to, the following:

Ontario:

• Digital application-to-lease form
• Last month’s rent paid as a deposit
• ID verification
• Asset verification
• Income verification
• Crime-free certification (if applicable)
• A guarantor may be required 

Quebec:

1. ID verification 
2. Income verification
3. Digital application-to-lease form
4. Visa (if applicable) 
5. A guarantor may be required

Rent is due on the first (1st) of each month. The preferred method is Pre-Authorized Debit (PAD) using a void cheque or PAD form from your bank. Note: We do not accept credit card payments or cash.

Yes! You can submit a request through our Resident Portal under “Contact Us” and select Admin. Please allow a minimum of three weeks for processing.

In Quebec, the Relevé 31 (RL-31) slip is issued for tax purposes and is mailed by the landlord no later than the last day of February for the previous tax year.

Please submit all maintenance requests through our convenient Resident Portal. If you have a maintenance emergency during regular business hours, please contact our Head Office at 613-728-2000 and follow the prompts. (add links to portal)

• Emergency Maintenance support is available between the hours of 5:00 PM – 8:30 AM on weekdays as well as on weekends and statutory holidays: Call 1-855-931-3474.

Residents must provide written notice in the form of a completed N9: Tenant’s Notice to End the Tenancy document at least 60 days before your move-out date, aligning with the first of the month. All leaseholders are required to complete and sign the N9 if they wish to vacate at the end of their lease term or, if the lease is month-to-month, at the end of the 60 day notice period. 

Lease Termination Guidelines:

• Fixed-Term Lease (12+ Months, No Renewal Sent): Written notice 3-6 months before lease end.
• Short-Term Lease (<12 Months, No Renewal Sent): Written notice 1-2 months before lease end.
• Lease Renewal Offer Received: Notice required within 30 days of receiving renewal offer.

How to Submit Your Notice:

Please reach out to your Community Relations Coordinator. A completed N9: Tenant’s Notice to End the Tenancy form will be required from all leaseholders.

For special termination requests, contact your Community Relations Coordinator.

The best way to reach your Community Relations Coordinator is through the Resident Portal. 

For emergency maintenance (after hours): Call 1-855-931-3474.

An N4 Notice means your rent payment was outstanding at the time of issuance. This is a first warning for late rent. Ensure the full balance is paid by the due date to avoid further action with the Landlord and Tenant Board. Payments can be made at your area site office.

If you believe the notice was issued in error, contact your Leasing Administrator immediately.

 For emergency maintenance after 5:00 PM or on weekends and stat holidays, call 1-855-931-3474.

Yes! Students can apply but must meet the application requirements including, but not limited to, the following:

Ontario:

• Digital application-to-lease form
• Last month’s rent paid as a deposit
• ID verification
• Asset verification
• Income verification
• Crime-free certification (if applicable)
• A guarantor may be required 

Quebec:

1. ID verification 
2. Income verification
3. Digital application-to-lease form
4. Visa (if applicable)